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FPI required SQL Server expertise in order to update multiple databases and revise database refresh plans while maintaining the full functionality of two separate SQL Server-based systems. STS is currently providing the required services, performing a two-phase upgrade process for SQL Server installations on three different servers to bring them from SQL Server 2000 to SQL Server 2008. The scope of our support to FPI expanded to include consulting, subject-matter expertise and hands-on training and guidance. Our on-site Project Manager is available at FPI headquarters to provide technical support as needed.